367ace Privacy Policy

1. What Data We Collect

367ace collects certain information to provide you with the best possible online gaming experience. We only gather what is genuinely necessary to deliver our services, and our privacy policy ensures full transparency about what is collected and why.

Personal Identification Information

• Name & Date of Birth: Your full name and date of birth are collected at the time of registration.
• Mobile Number: An active mobile number is collected for account verification and security purposes.
• Email Address: Used for important notifications and communications.
• Identity Document Details: National ID or passport information as part of the KYC verification process.

Financial Information

• Payment Method Details: Your Mobile Banking, Nagad, or Rocket number used for deposits and withdrawals.
• Transaction History: A full record of all your deposits and withdrawals.

Technical Information

• IP Address: Used for security and fraud prevention purposes.
• Device Information: Browser type, operating system, device ID.
• Usage Data: Which pages you visited and how long you spent on them.
• Cookie Data: Used to enhance your platform experience.

2. How Your Information Is Used

Data collected at 367ace is used only for specified purposes. Under our privacy policy, your information will not be used for any additional purpose without your consent.

Purpose	Data Used	Legal Basis
Account Management	Name, Email, Mobile	Contractual Obligations
Payment Processing	Payment details, transaction history	Contractual Obligations
KYC Verification	ID document, date of birth	Legal Obligations
Security & Fraud Prevention	IP address, device information	Legitimate Interest
Customer Support	Contact Information, Complaint History	Contractual Obligations
Marketing & Promotions	Email, gaming preferences	Consent (Opt-In)

We obtain your explicit consent before using your data for marketing purposes. You may unsubscribe from promotional emails at any time.

3. Data Storage & Security

367ace uses industry-standard security technology to keep your personal data safe. Protecting your information is at the core of our privacy policy.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall Protection: An advanced firewall prevents unauthorized access.
• Two-Factor Authentication (2FA): An additional security layer is applied to your account.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Data Backup: Regular backups are maintained at secure locations.
• Staff Training: All staff are trained in data protection and bound by confidentiality agreements.

However, no transmission over the internet can be guaranteed to be 100% secure. We strongly encourage you to use a strong password and never share your account login details with anyone.

4. Sharing Information with Third Parties

367ace does not sell your personal data. However, limited information may be shared with certain third parties in specific circumstances:

• Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket receive the information necessary to process transactions.
• Identity Verification Service: Approved verification agencies as part of the KYC process.
• Law Enforcement: Data may be disclosed under court order or as required by law.
• Technology Service Providers: Server hosting and software providers who are bound by strict confidentiality agreements.

We have strict data processing agreements with all third-party partners. They are not permitted to use your information for any other purpose.

5. Cookie Policy

The 367ace website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

What Types of Cookies We Use

• Essential Cookies: Required for the website to function properly; these cannot be disabled.
• Functional Cookies: Remembers your preferences and settings.
• Analytics Cookies: Helps us understand how the site is used (anonymous).
• Marketing Cookies: Used to show relevant ads; you may opt out at any time.

You can delete or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the availability of some site features.

6. Your Rights

Under 367ace's privacy policy, you have specific rights over your personal data. We fully respect each of those rights:

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request to restrict how your data is used in certain circumstances.
• Right to Data Portability: You may request your data in a machine-readable format.
• Right to Object: You may object to your data being used for marketing purposes.

To exercise any of these rights, please contact our customer support. We will do our best to respond to your request within 30 days.

7. Minor's Privacy

367ace strictly prohibits account registration for anyone under 18. We do not knowingly collect personal data from minors. If we become aware that a minor's data is in our system, the account will be closed immediately and the data permanently deleted.

If you believe a minor is using 367ace without your permission, please contact our customer support immediately.

8. Data Retention Period

367ace retains your data for defined periods. How long we keep it depends on the type of information and applicable legal requirements:

• Account Information: For as long as the account is active and for 5 years after closure.
• Transaction Records: Up to 7 years as required by legal obligations.
• KYC documents: 5 years after account closure.
• Contact History: Up to 2 years after last contact.
• Log File: Up to 1 year for security purposes.

After the specified period, data is securely deleted or anonymized.

9. Privacy Policy Updates

367ace may update this privacy policy from time to time. For significant changes, a notification will be sent to your registered email address and a notice will be posted on the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.

The "Last Updated" date at the top of the page always reflects the most current version. We recommend checking this page periodically.

10. Contact Us

If you have any questions, concerns, or data-related requests regarding our Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7, at the bottom-right corner of the platform
• Response Time: Usually within 1–4 hours